The role and the starting problem
Representative role
A Product Owner preparing a discovery decision with limited customer evidence
Feedback is spread across interviews, support tickets, and sales notes. The team wants AI assistance but cannot explain which source supports each conclusion.
How the course work applies
- Classify source evidence before asking AI to summarize patterns.
- Use prompts that request uncertainty, missing evidence, and alternative interpretations.
- Record the accountable human decision and the sources reviewed.
Artifacts that show applied learning
Attendance alone does not demonstrate workplace transfer. These work products make the reasoning, choices, and follow-up visible.
- Evidence inventory
- Prompt and response log
- Assumption register
- Product decision record
Evidence to review
- Claims linked to source evidence
- Assumptions tested
- Sensitive data removed
- Decisions changed by new evidence
A 30-day transfer plan
- Week 1: choose one discovery question and inventory its source material.
- Week 2: test prompts on sanitized evidence and log unsupported claims.
- Week 3: run a human review with product and domain participants.
- Week 4: publish the decision, uncertainty, and next validation action.


