- Emotional Intelligence: Develop emotional intelligence skills to enhance communication and collaboration.
- Active Listening: Master techniques for deep listening to better understand and support Agile teams.
- Powerful Questioning: Learn how to ask the right questions to drive insightful discussions and self-discovery.
- Giving and Receiving Feedback: Explore techniques for providing and receiving constructive feedback effectively.
- Arc of the Coaching Conversation: Learn structured coaching conversation techniques to drive meaningful change.
- Key Mentoring Skills: Understand how to guide and support individuals through their Agile journey.
- Giving Advice & Articulating Expertise: Learn how to share knowledge effectively while empowering teams.
- Contrasting Mentoring with Coaching: Explore the differences between mentoring and coaching and when to use each.
- Understanding the Individual Change Cycle: Gain insights into how individuals experience change and how to support them.
- Key Agile Role Transitions: Learn how to coach individuals transitioning into new Agile roles.
- Handling Resistance from Individuals: Develop strategies to identify and address resistance to Agile adoption.
- Conducting Mentoring Conversations: Practice real-world mentoring techniques to guide Agile practitioners.
- Mentoring Triad: Explore the dynamics of a mentoring triad and how to facilitate learning within a group.

- Key Teaching Skills: Develop effective teaching methodologies to impart Agile knowledge.
- Multiple Content Delivery Mechanisms: Explore different teaching styles and techniques to engage learners.
- Checking for Understanding: Learn strategies to assess and ensure comprehension among learners.
- Agile Mindset Shifts & Frameworks: Understand how to instill Agile thinking beyond just methodologies.
- Scrum Framework & Values: Gain an in-depth understanding of Scrum, its roles, events, and artifacts.
- Kanban Method: Learn about Kanban principles, workflows, and how to optimize value delivery.
- System Views & Team Development Stages: Understand team dynamics and how to support high-performance teams.
- Defining & Identifying High Performance: Learn how to recognize and foster high-performing Agile teams.
- Assessing the Team as a Healthy System: Develop techniques to evaluate team health and effectiveness.
- Handling Team Conflicts & Dysfunction: Explore conflict resolution techniques to maintain team harmony.
- Addressing Organizational Impediments: Identify and remove obstacles that hinder Agile transformation.
- Cognitive Bias & Leadership Engagement: Learn how to manage biases and engage leadership in Agile adoption.
- Defining the Agile Coaching Contract: Establish clear coaching agreements and expectations.
- Designing a Coaching Alliance: Learn how to build trust and collaboration with coachees.
- Live Coaching Demo: Experience a real-world Agile coaching session in action.

- Understanding the role of an Agile coach and how it differs from a Scrum Master or Agile leader.
- Developing a growth mindset to inspire Agile teams.
- Applying coaching stances—coaching, mentoring, teaching, and facilitation.

- Learning the difference between “doing Agile” and “being Agile.”
- Encouraging collaboration, continuous learning, and innovation in teams.
- Overcoming organizational resistance to Agile adoption.

- Using powerful questioning techniques to help teams solve their own challenges.
- Practicing active listening, emotional intelligence, and empathy.
- Creating a psychologically safe space for open communication.