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Kanban Systems Improvement (KSI) Certification Training

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Kanban University certification courseKanban

Kanban Systems Improvement (KSI) Certification Training

Build practical, job-ready skills through live instructor-led Kanban Systems Improvement (KSI) Certification Training with expert guidance and structured learning support.

Duration2 days
FormatLive online
LearningInstructor-led
CredentialKMP

Understand the basics, motivation, and benefits of evolutionary change

Scale your system upstream, downstream, and across connected services

Run Kanban cadences to manage and scale the system across the organization

4.9/5 learner rating10,000+ learners sitewideLive instructor-led
Kanban Systems Improvement (KSI) Certification Training official Kanban University credentialLive, practitioner-led training
Course fee₹35,000
Live training
  • Structured course material and practical resources
  • Practice support and guided learning preparation
  • KMP credential pathway
Check Schedule & Enrol

No prerequisites required · Advisor support available

Improve and scale connected services

Evolve Kanban Systems with KSI

Kanban Systems Improvement builds on KSD and helps you manage, optimize, and scale Kanban beyond a single system. It focuses on connected services, flow, metrics, cadences, and evolutionary change.

Learn to address delays, variability, bottlenecks, and dependencies; coordinate upstream and downstream systems; and use evidence to guide sustainable service-delivery improvement.

KSI Course at a Glance

Course duration
2 days / 16 hours
Official course
Kanban Systems Improvement
Completion award
KSI certificate
KMP credential
After KSD + KSI
Recommended prerequisite
KSD attendance
Primary focus
Manage, improve, and scale
cnt-phone+91-9143964396

Course Highlights

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Understand the basics, motivation, and benefits of evolutionary change

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Scale your system upstream, downstream, and across connected services

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Run Kanban cadences to manage and scale the system across the organization

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Understand sources of delay and variability and how to manage them effectively

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Identify bottlenecks and improve flow to reduce time to deliver or discover

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Use Lead Time, Run Charts, and Cumulative Flow Diagrams to guide continuous improvement

Career relevance

Why earn the Kanban Systems Improvement (KSI) Certification Training?

Strengthen practical capability for roles that value structured delivery, collaboration, and measurable business outcomes.

U.S. annual pay benchmark$59.7K–$174.1K

10th–90th percentile thresholds

Median pay$101,190
Employment outlook9%

Projected U.S. employment growth, 2024–34

Closest related occupation: Management Analysts
Who can attend
  • Service Delivery Managers
  • Team Leads
  • Flow Managers
  • Agile Practitioners

Labor-market benchmark for the closest related occupation, not a certification-specific salary or employment guarantee. Earnings vary by location, experience, role, and employer.

Source: U.S. Bureau of Labor Statistics
Trusted by teams

Organizations whose professionals we have trained

Course Curriculum

Understand the motivation for evolutionary change, organizational resistance, and feedback-driven improvement.

Scale upstream, downstream, and across networks of connected services while preserving service orientation.

Use replenishment, delivery planning, service delivery review, operations review, risk review, and strategy review appropriately.

Recognize sources of delay and variability and apply techniques that improve or smooth flow.

Identify constraints, manage dependencies, and take practical action to reduce time to deliver or discover.

Use Lead Time, Run Charts, Cumulative Flow Diagrams, demand patterns, and capability information to guide change.

Course Fee

Live online classroom

Learn in Expert-Led Live Sessions

Two-day live online class

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Certificate of completion and applicable Kanban University credential

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Interactive exercises, simulations, and practical application

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Official Kanban University course curriculum

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Live instructor-led training by an Accredited Kanban Trainer

Upcoming Batches

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35,000

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Enterprise Training

Upskill and Reskill Your Teams

Customized Corporate Training

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Practical action plan for applying the learning at work

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Remote or onsite delivery options

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Examples adapted to your services and workflow

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Private delivery for teams and organizations

Free practice test

Kanban Systems Improvement (KSI) Certification Training Practice Test

Immediate results20 questions per setAnswer explanations
4 mock tests80 questions15 min each

About the Official Course and Credential

Kanban Systems Improvement (KSI) is the official course name. “KMP II” is a legacy shorthand and Kanban Management Professional is the credential, not the course name.

Students who complete both KSD and KSI earn the Kanban Management Professional credential for the service-delivery path.

Participants receive a Kanban Systems Improvement certificate of completion from Kanban University.

KSD graduates who need to manage, optimize, scale, or coach service delivery across one or more Kanban systems.

Learning Objectives

Manage Evolutionary Change

Use feedback, evidence, and collaborative experiments to improve without disruptive transformation.

01

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Scale Connected Systems

Extend Kanban across upstream, downstream, and interconnected services.

02

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Improve Predictability

Address delay, variability, dependencies, and bottlenecks using flow data.

03

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Operate Kanban Cadences

Use appropriate cadences to coordinate work, services, risk, operations, and strategy.

04

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Prerequisites

Prior attendance in Kanban System Design is strongly recommended by Kanban University.

Attendees are expected to have read “Kanban” by David J Anderson or “Kanban from the Inside” by Mike Burrows.

Apply Kanban Systems Improvement at Work

Connected Kanban services improved through metrics, cadences, and evolutionary change

Use KSI after system design when flow has plateaued or work must be managed across connected services, dependencies, and organizational levels.

Find systemic delay

Improve Flow

  • Analyze delay and variability
  • Identify bottlenecks and constraints
  • Reduce time to deliver or discover
Workplace outcome

Smoother flow and more predictable service delivery.

Scale beyond one board

Manage Connected Services

  • Connect upstream and downstream systems
  • Visualize dependencies between services
  • Coordinate demand and capability
Workplace outcome

A service network that can be managed end to end.

Create useful feedback

Run Kanban Cadences

  • Use replenishment and delivery planning
  • Conduct service delivery and operations reviews
  • Connect risk and strategy conversations
Workplace outcome

Decisions made at the right cadence with the right evidence.

Improve without disruption

Lead Evolutionary Change

  • Recognize resistance and maturity
  • Design safe-to-try experiments
  • Use metrics to validate improvement
Workplace outcome

Sustainable change that respects the current organization.

Frequently Asked Questions

No. The current official name is Kanban Systems Improvement (KSI). KMP is the credential earned after completing the required two-course path.

You earn KMP after completing both Kanban System Design and Kanban Systems Improvement for the service-delivery path.

Kanban University specifies a two-day in-person course or 16 hours of virtual training.

Kanban University strongly recommends KSD first because KSI assumes knowledge of STATIK, work item types, classes of service, and system design.

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