
When organizations adopt Agile at scale, their contracting practices must evolve. Traditional vendor agreements often fall short in Agile environments because they focus on rigid scope, fixed milestones, and deliverables defined upfront. But Agile thrives on flexibility, continuous learning, and adaptive planning.
So how do you bring suppliers and vendors into your Agile ecosystem without reverting to command-and-control contracts? The answer lies in co-creating Agile vendor contracts built on collaboration, transparency, and shared outcomes.
Most standard contracts follow a fixed-price or time-and-materials model, designed to minimize risk for one party (usually the buyer). But these models often misalign with Agile principles:
Fixed-price contracts restrict change, discouraging innovation and experimentation.
T&M contracts decouple outcomes from effort, placing all delivery risk on the buyer.
These contract models create a transactional relationship rather than a partnership—precisely what Agile seeks to avoid. Instead, Agile promotes trust, joint ownership, and continuous value delivery.
To build effective Agile vendor contracts, shift your focus from inputs and outputs to outcomes and collaboration. Key principles include:
Joint risk ownership
Early and frequent delivery
Shared economic goals
Built-in mechanisms for inspection and adaptation
Transparency in work progress and financials
These principles echo the Lean-Agile mindset taught in Leading SAFe® certification training, where cross-party alignment is central to success.
Let’s break it down into a practical approach:
Before signing anything, hold a joint discovery session with the vendor. Focus on:
Business goals and success criteria
Assumptions and unknowns
User value rather than feature sets
Risk areas and mitigation strategies
This helps both parties understand the problem space and lays the foundation for a co-owned solution backlog.
Define how the teams will collaborate:
Will you run Scrum, Kanban, or SAFe across both sides?
What’s the sprint or PI cadence?
Who plays the roles of Product Owner, Scrum Master, or RTE?
Vendors should ideally embed their Agile teams into your delivery flow. Having certified individuals, such as those trained through SAFe Scrum Master certification, improves alignment.
Instead of deliverables tied to features, base your contract on value-based outcomes. Use the concept of:
Epics and capabilities from SAFe
Milestone metrics like working software in production, user adoption, or feedback loops
Release readiness instead of percentage-complete reports
Your Product Manager or Product Owner, ideally certified through SAFe POPM training, should define and validate these outcome measures.
Agile contracts need to manage uncertainty without collapsing into chaos. You can adopt financial models such as:
Managed investment contracts with regular checkpoints
Agile retainer models for steady delivery
Risk-sharing models tied to business outcomes
Incentive-based structures that reward early delivery and high-quality results
For larger programs, your SAFe Release Train Engineer helps align the financial cadence with the ART’s delivery rhythm.
Document how Agile practices will be upheld:
Definition of Done and Acceptance Criteria
Joint PI Planning sessions
Use of shared tools (Jira, Azure DevOps, etc.)
Access to customer stakeholders
Expectations on collaboration (daily stand-ups, retrospectives, system demos)
This ensures the contract protects Agile ways of working rather than being a formality ignored by the delivery teams.
Agile contracts should have built-in checkpoints—every 4–6 weeks—where progress is assessed against value goals, not just timelines. Use these checkpoints to:
Adjust scope or direction
Assess team velocity and throughput
Review budget burn-down
Re-prioritize based on feedback
Just like in SAFe’s Inspect and Adapt events, this transparency improves decision-making across both buyer and supplier teams.
A global financial firm wanted to modernize its core banking platform. Rather than define a 300-page scope document, they partnered with the vendor in an Agile release planning session. Together, they identified minimum viable features, agreed on cross-team roles, and set up a shared backlog.
They adopted a rolling-wave contract with funding checkpoints every quarter. Their integrated Agile teams were led by Scrum Masters trained in SAFe Advanced Scrum Master practices to ensure coordination.
The result? The platform launched incrementally, reduced defects by 40%, and cut down release delays by 60%.
To support collaborative contracting in Agile, many organizations use:
Lean Canvas for shared understanding of value
Working Agreements between teams and vendor PMs
Agile Performance Dashboards showing real-time metrics
Contract clauses based on trust-based governance, such as those outlined by the Agile Contract Manifesto
These tools reinforce alignment without micromanaging execution.
| Challenge | How to Address It |
|---|---|
| Vendor unfamiliar with Agile | Offer joint training or request certified resources (e.g., SAFe Scrum Master) |
| Legal team insists on fixed-price terms | Propose managed investment or phased contracts |
| Scope creep without controls | Use adaptive backlogs and quarterly reviews |
| Lack of trust between parties | Build in transparency with demos, shared boards, and retrospectives |
Collaborative contracting in Agile isn’t just a legal exercise—it’s a cultural shift. By involving vendors early, aligning on outcomes, and embedding Agile values in the agreement itself, you can reduce delivery risk while improving speed and innovation.
As Agile maturity grows across both sides, vendors evolve from being external executors to strategic partners. For enterprise-scale Agile efforts, this shift is not optional—it’s essential.
Ready to build these capabilities across your organization? Start by training your internal teams with certifications like Leading SAFe or SAFe POPM. These roles are pivotal in bridging business, delivery, and vendor collaboration.
Also Read - Top 5 Agile Contract Models and When to Use Them
Also see - Agile Contracting Across the Enterprise: Legal, Finance, and Compliance